| Why are your prices so low but with museum quality?
Answer: Because we are the studio and direct supplier. You buy portrait painting direct from studio and supplier. No middle people. So our Prices of painting from photo are the most competitive in the world. If you find better prices elsewhere, please let us know and we will beat their prices by 5%. Our goal is to make portrait from photo affordable for as many customers as we can. |
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| How
do you turn my photographs into works of
art?
Answer: It is very easy. Send us your photos by email. Our artists will analize it and then start to paint it after you pay 30% of the total amount. Once our artist completes the work, we
evaluate it to ensure it meets our quality standards,
before it is sent for your preview and approval. After your confirmation. You pay the rest. And we ship it soon. |
|
| How
much does it cost?
Answer: To know our price list.
please click
here. |
|
| How
does your "Best Prices Guarantee"
work?
Answer: We are direct supplier and oil painting studio. We work hard to
keep our prices lower than our competition, while
providing the best network of artists to do your
hand-painted artworks.If you find better prices elsewhere, please let us know and we will beat their prices by 5%. Our goal is to make portrait paintingfrom photo affordable for as many customers as we can. |
|
| Can
I preview my artwork before receiving
it?
Answer: Yes. Once your painting is
ready, we will take a photo of your painting and send it for your confirmation.
Most of our customers are happy with their first
preview. But if you are disatisfied with any place of the painting, we will improve it for you. until you
are completely satisfied with your painting. Only then
it is sent to you for your enjoyment. |
|
| I hope to to know your return policy?
Answer: We guarantee 100% satisfaction. if after viewing
your painting you are not completely thrilled to see it,
simply return it for a full refund in 30 days. |
|
| I hope to know the turnaround time?
Answer: Usually 8-10 days to finish your oil painting. 5-6 days to finish your pencil. watercolor, pastel, pencil drawing. If it is very urgent for you. Just tell us in the email. We will work harder and make it faster for you. |
|
| I hope to read your customers' comments?
Answer: Come here to know our customer's comments. this
page. |
|
| How
do I send my photographs?
Answer: You can send your photos
via email. Please send it to portrait2000@gmail.com. It is the best way and very fast. We can start to paint for you promptly. What you need to do is send us your images by email. And tell us what you want. If you only have a photograph, You can find a scaner. And scan it. |
|
| what format should it
be when i send my photos?
Answer: You may send your
photos in .jpeg, .gif, .bmp, or .tiff. As clear as possible, no matter how big the file is. The better the
image is, the better the reference the artist will have
to create your painting. |
|
| Do you artists sign my paintings?
Answer: It is up to you. |
|
| Can
you combine images from more than one photograph into a
single painting?
Answer: We can not only paint you any photo but also can change any existing painting or photograph as per your instructions. We can add your photo into a painting, we can paint your photo into any style, we can change a painting to fit your colors and more and more. Do not asking "if we can" do something - because the answer will always be "yes". |
|
| How you pack my painting ?
Answer:
To make sure that the products are well protected in the way of shipping, we offer different safe ways of package which are based on different kinds of products.
- Rolled in hard paper tubes.
Our hard paper tubes are very solid with iron pieces covering on two sides. We have both thick and thin types of paper tubes. Paintings will be firstly packed with a thin plastic layer between each other professionally, and then rolled in the paper tubes. Such kind of package is recommended for shipping1-6 unframed oil paintings.
- Rolled in plastic tubes.
Solid professional plastic tubes which are specially designed for shipping oil paintings. We have three kinds of plastic tubes: thin, thick and overstricking. The length of the tubes can be adjusted to cater for different sizes of paintings. Paintings will be firstly packed with a thin plastic layer between each other professionally, and then rolled in the tubes. Such kind of package is recommended for shipping 5-30 paintings without frames.
- Package for big bundles of paintings
If you order for more than 30 unframed paintings, we would package them in the following way: paintings will be firstly packed with a thin plastic layer between each other professionally, then all rolled firmly in plastic cloth, finally rolled and bound with canvas.
- Packaged in hard paper boxes
Such kind of package way is specially designed for the mounted and framed oil paintings. If you only want to order few paintings, we don't really recommend you to frame your paintings, as it might cause expensive shipping fee and might damage your paintings. However, those paintings with sizes below 20x24 are safe to be shipped with frames on.
Note: According to the regulations of Shipping Services Company, the shipping fee will be counted based on the bulk of the painting if the paintings actual weight is less than its bulk weight which is calculated in the following way:
Bulk Weight(kg) = Length (cm) x Width (cm)x Height (cm) /6000
- Packaged in wooden boxes
This package way is recommended for framed paintings with big sizes, sculptures, and other artworks.
|
|
| How
much are the shipping charges?
Answer: Only USD15, We will ship your package by express company. Such as DHl, TNT, UPS, EMS and so on. Usually 5-6 business days to your door. It is the fastest way. |
|
| What
methods of payment do you accept?
Answer: We accept Visa, Mastercard, American
Express, or PayPal. T/T . Moneybookers, Western Union, E-gold
and so on. |
|
| I'm
nervous about online shopping. How am I protected from
any type of fraud?
Answer: Shopping at portrait2000.com is 100% safe. Our checkout system uses a strong 128-bit SSL connection to protect your sensitive information such as credit card details. Additionally, buyers paying by Visa, Mastercard, American Express or PayPal enjoy several fraud protection services from their respective issuers. |
|
| I
have a retail store and I'd like to offer this service
to my customers, what should I do?
Answer: If you want to Wholesale portrait from photograph. Please contact us. Our email is portrait2000@gmail.com , You will get a very good discount. We guarantee price is the best. Our successful partners include catalog and mail order companies, retail chains, photographers, photo processing labs, custom framing stores, fine art galleries, and gift stores. |
|
| My
question isn't answered on this page, what should I
do?
Answer: You may email us any questions. Our email is portrait2000@gmail.com, or try our live chat. |
